FAQ

Who we are?

Comin is a technology-driven brokerage company with a motto to propose insurance in the simplest and fastest way.

Why use comin?
We offer you the flexibility to browse, select and even customize your product, from the comfort of your home
How does it work?
Comin carefully handpicks and showcases the best-in-town insurance products
I entered wrong information.
In case of any error in the policy, please let us know ASAP to coordinate with our insurers.
What is covered in my insurance?
Transparency is one of our core values. You can view and choose all the terms and conditions prior to buying the policy on our app.
Are we an insurance comparison website?
No, our aim is to give you the best product and ease of mind, without all the complexity.
I have a claim or been through an accident, what do I do?
In case of a claim, please contact directly the company you purchased the policy from. Their hotline number will be written on your insurance policy.
Who are your insurance partners?

We’re currently partnering with established companies with excellent track records and expertise, like gig-Egypt, and Royal Insurance which means your policies are issued and handled with exceptional care and service.

How do I contact you?

We encourage you to talk directly with one of our call center representatives using the in-app call button. 

You may also reach us by leaving a message via the in-app chat or even via our social media channels like Instagram or Facebook. A support agent will get back to you shortly to help you with your request.

Information privacy?
We only ask you to fill out the most basic information needed to complete the transaction. For more information on how we handle your data, please read our privacy policy.
How do I pay?
You can choose to either pay online using your credit or charge cards, or by visiting one of Fawry’s kiosks for payment processing. Your transaction will be processed in a safe and secure way, in both cases
I purchased my policy but did not receive it
If your policy is not sent to you within the next 90 seconds, please contact us by using the methods described previously.
Funeral FAQ
Fire FAQ
Cancer FAQ
Home FAQ
Medical FAQ
All Risk Car FAQ
Travel FAQ
Micro Personal Accident FAQ
I am worried about hidden conditions.
Transparency is one of our core values. You can view and choose all the terms and conditions prior to your purchase.

Download Comin

Buy and manage reliable insurance coverage in less than 90 seconds, straight from your phone.

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